The hospitality industry continues to evolve and set new standards of excellence. Technological innovation is accelerating, with breakthroughs in AI, machine learning, and automation.
International arrivals from Korea were growing steadily prior to Covid-19. Back then it was the third largest tourism source market in the Asia-Pacific region, according to GlobalData - UK.
Covid 19 ravaged the tourism industry for over 2 years. So it came as a relief when earlier this year in June - the Thai government removed covid restrictions making it easier for travelers to enter the Kingdom. Today anyone traveling to Thailand no longer needs to provide proof of health status and vaccination prior to departure.
Hoteliers – have you ever wondered how to get your hotel listed in a popular search engine like Google without doing SEO marketing?? Does it frustrate you to rely almost exclusively on OTA’s for hotel bookings because driving more search engine traffic to your website can really be difficult without a huge advertising budget?
Hotel Contacting with 3rd party agents is becoming easier as electronic documents replace hard copy paper. To be sure, Electronic Contracts are not an entirely new concept. Documents prepared on a PC or Smartphone, sent by email or accessible through a weblink with an electronic signature is for all intents and purposes an electronic document. Indeed, many hotels already use soft-copy contracts like this with their suppliers and 3rd party agents.
Hoteliers are quickly learning about the power Social Media offers in marketing their hotel. Because social media engages its users so effectively, it makes sense for hoteliers to use these platforms to compliment other mainstream sales and marketing activities – such as advertising and PR.
Your property management system (PMS) is the hub of your hotel operation. It does everything from processing guest reservations to keeping information about guests’ preferences and spending.
In the last blog (part 1) we looked at how hoteliers should be preparing for the recovery in Thailand, as countries around the world begin to relax restrictions and rules on who can travel.
As countries around the world begin to relax restrictions, the rules on who can travel and under what conditions remains fairly unclear.
Hoteliers should be thinking about embracing a new mindset in sales, marketing, and distribution to be effective in the new normal.
The Corona Virus Pandemic will go down in history as the event that changed the face of travel and hospitality forever.
In this blog, we’ll look at ways Hoteliers can capture the domestic tourism market with our tips and recommendations.
The Tourism industry has faced many threats and challenges over the last 20 years and managed to survive. Examples include: SARS in 2003, The Indonesia Tsunami in 2004 and the Global Financial Meltdown in 2008.
The Corona Virus Pandemic has been a “wake-up” call for most businesses all around the world. Earlier this year, nearly every country faced the same...
After 2 months lockdown in Thailand, we’ve been fairly lucky to get our public health situation under control and are ready to emerge from isolation. Great news ...
The impacts of COVID-19 on the travel and hospitality industry will be Big.
We’d like to take the opportunity to wish you a very prosperous and safe New Year in 2020 and thank you for your support during 2019.
This blog is a follow up to my earlier writing in September 2019, about why your hotel needs a channel manager.
Hoteliers Guru recently launched a series of interactive educational workshops for hotel customers dealing with Channel Management, Direct Booking Engine and Property Management Systems.
Looking back 20 years ago, it wasn’t difficult for hotels to keep on top of their rate pricing strategy compared to today.
Hotel Contract Management is moving digital. Plenty of new services are being designed to streamline the way hotel contracting is done with 3rd party agents.
Channel Management Systems have been around for about two decades, mainly for hotels to improve their daily routine of managing Room Rate Inventory with 3rd party online agents.
A blog is a “weblog” or journal with information about something that’s topical or important to you or those around you that you want to share. Blogs are journal writings or recordings, intended to broadcast to a wider audience, in a time format with latest posts showing first.
If you’ve already done your research about how to run a vacation rental, invested in the right furniture and amenities and have plan for cleaning and guest support. … Now, it’s time to consider how get bookings?
Most Vacation Rentals are managed by their owners or have a Property Management Company take care of listings.
Before the Internet empowered the world – Vacation Rentals were a family cottage industry. Change began with a website called VRBO in 1996. HomeAway acquired the business in 2006, and not long after Expedia swallowed it up , paying $3.9 billion.
In the 20 years since the new millennium, Thailand’s tourism industry has continued to grow.
The hotel front desk is often thought of as the focal point of hotel operations.
Hoteliers often discuss what’s the best place to invest, when developing their marketing and brand presence.
Search engines serve millions of users per day looking for answers to their questions, and especially solutions to their problems.
Before giving definition to meta-search, its useful to understand how the typical search process works
Loyalty programs are popular and exist throughout most service industries including: retail, banking, travel, hospitality, e-commerce etc...
Mark Zuckerberg recently announced users number about 2 billion worldwide, spending roughly an hour a day on a combination of application including as Facebook, Instagram and Messenger.
Hotel managers understand that being successful is about maintaining a good relationship with guests, whist driving home a steady profitable revenue stream.
Technological Innovation and product evolution are the driving forces changing the way people plan their travel journeys.
In today’s digital economy, it’s never been easier to develop a website to showcase and market a hotel.